Dear customers
Thank you for using ArchiTwin.
We are pleased to report that the issue of being unable to access password-protected Matterport spaces has been resolved.
Thanks to Matterport's response this morning (May 15th), password-protected spaces are now accessible and usable as usual.
We sincerely apologize for the great inconvenience and worry we have caused our customers.
We will further strengthen our operational monitoring system to ensure that you can continue to use our services with peace of mind.
If you have any questions regarding this matter, please contact us at the contact information below.
We appreciate your continued patronage.
Best regards
For further information, please contact
ArchiTwin Inc.
Email address: contact@archi-twin.com
